Privacy Policy
This Privacy Policy describes how Fish Boom ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring the security of your personal data. Please read this policy carefully to understand our practices regarding your information.
Information We Collect
When you visit our website or interact with our services, we may collect various types of information to provide and improve your experience with Fish Boom. The information we collect depends on how you interact with our platform and the services you use.
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact information (email address, phone number)
- Account registration details and login credentials
- Payment and transaction information
- Communication preferences and correspondence with our support team
- Responsible gaming settings and self-exclusion requests
Automatically Collected Information
When you access our website, we automatically collect certain technical information to ensure optimal functionality and security. This may include:
- IP address and geolocation data
- Browser type, version, and operating system
- Device information (mobile, tablet, desktop)
- Pages visited, time spent on pages, and navigation patterns
- Referral sources and search terms used to find our website
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes to provide, maintain, and improve our services, including:
- Service Delivery – Processing your account registration, facilitating gameplay, and managing transactions
- Customer Support – Responding to your inquiries, resolving technical issues, and providing assistance
- Security and Fraud Prevention – Detecting and preventing fraudulent activity, unauthorized access, and other security threats
- Legal Compliance – Meeting regulatory requirements, age verification, and responsible gaming obligations
- Website Improvement – Analyzing usage patterns to enhance user experience and optimize our platform
- Communication – Sending important updates, service notifications, and responding to your requests
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
Types of cookies we may use include:
- Essential Cookies – Required for basic website functionality and security
- Analytics Cookies – Help us understand how visitors use our website and identify areas for improvement
- Preference Cookies – Remember your settings and preferences for a personalized experience
- Marketing Cookies – Used to deliver relevant advertisements and track campaign effectiveness
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers – With trusted third-party vendors who assist us in operating our website, processing payments, or providing customer support
- Legal Requirements – When required by law, court order, or regulatory authority, or to protect our rights and safety
- Business Transfers – In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
- With Your Consent – When you have explicitly authorized us to share your information
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access – Request a copy of the personal information we hold about you
- Correction – Request correction of inaccurate or incomplete information
- Deletion – Request deletion of your personal information, subject to legal and regulatory requirements
- Objection – Object to certain processing activities, such as direct marketing
- Data Portability – Request transfer of your data to another service provider
- Withdraw Consent – Withdraw previously given consent for data processing
To exercise these rights, please contact us using the information provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Children's Privacy
Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly. If you believe we have collected information from a minor, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites, such as responsible gaming organizations, payment providers, or licensing authorities. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact page. We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.
For questions specifically related to data protection or to exercise your privacy rights, please provide sufficient detail about your request to help us process it efficiently. We may need to verify your identity before responding to certain requests to protect your privacy and security.